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Contact LendDirect

Our friendly loan specialists are here to help. We are dedicated to answering your questions by phone or email.

Customer Service Questions

Phone: 1-855-630-5363

Fax: 1-855-775-8225

Email: CustomerService@LendDirect.ca

Hours: Mon-Fri: 8:00am to 11:00pm (ET)
Sat-Sun: 9:00am to 5:00pm (ET)

Loan By Phone Applications

Phone: 1-855-630-5363

Fax: 1-855-775-8225

Hours: Mon-Fri: 8:00am to 11:00pm (ET)
Sat-Sun: 9:00am to 5:00pm (ET)

Past Due Account Questions/Help

Phone: 1-844-556-2524

Email: CustomerHotline@LendDirect.ca

Hours: Mon-Fri: 8:00am to 9:00pm (ET)
Sat-Sun: Closed

Mailing Address

4-2880 Queen Street East, Suite # 316
Brampton, ON L6S 6E8

Contact Form

We aim to reply to all emails and contact forms within 24 business hours.
Please refer to our hours listed above.

Contact Form
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Interest rates range from 19.99% to 46.93% Annual Interest Rate. Subject to eligibility, credit check, underwriting and approval. Terms and conditions apply. Credit limit and interest rate are based on creditworthiness at time of application. Payments are due on scheduled income deposits. Generally, applicants who are most creditworthy qualify for the lowest rates. BC Licence #83734

Lending decisions and funding times subject to system limitations.

Interac e-Transfer®: 15-minute funding available only when using Interac e-Transfer® (up to $10,000). Payments and funding via Interac e-Transfer subject to bank processing times, bank participation and system limitations, including daily send limits. Interac e-Transfer is a registered trade-mark and the Interac logo is a trade-mark of Interac Corp. Used under licence.

Cash advances only available up to approved credit limit; $25 minimum cash advance requirement; restrictions may apply.

Loan Protection: Must be 18 years of age or older, and under 70 years of age to be eligible. The optional Loan Protection Plan is a Credit Group Insurance Plan Underwritten by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company.