Communications Policy

LendDirect provides valuable services via email, SMS text messaging, phone messages. These services may include promotions, discounts and coupons, and valuable financial resources. While we present these services on a limited basis, if at any time you wish to unsubscribe from email or SMS/text messaging, you may do so by following the instructions below.

SMS Terms and Conditions

By providing LendDirect with your mobile telephone number(s) and consenting to our Communications Policy, you authorize that we may deliver sales and marketing SMS to your mobile telephone number(s). Your cellular provider's message and data rates may apply to our SMS messages.

Data obtained from you in connection with this SMS service may include your name, address, cell phone number, your provider's name, the date and time, and content of your messages. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an "as is" basis.

SMS Opt-Out

You may opt-out and remove your phone number from additional messages by sending "STOP" to the SMS message you have received. You will receive a STOP confirmation reply as a requirement of the Mobile Marketing Association.

SMS Help or Support

For help or additional information regarding our texting services email us at, call us at 1-855-630-5363, or reply "HELP" to the message you receive at any time from your mobile device.

Marketing Email Terms and Conditions

By providing LendDirect with your email address(es) and consenting to our Communications Policy, you consent that we may send email messages* to your email address(es). Please add to your safe sender list or email address book. Email services are provided on an "as is" basis. You may unsubscribe from promotional messages at any time.

*May be limited to existing product/service information for some Customers. For Manitoba borrowers, emails limited to information/activities regarding your loan agreement.

Email Opt-Out

If you wish to unsubscribe from future promotional emails, please contact Customer Service via email at or by calling 1-855-630-5363. In addition, all of our promotional messages include an easy link to unsubscribe from future messages and manage your email subscription options.